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Returns & Exchanges

At Roseland Furniture, we want you to love your home, which is why we offer a straightforward 30-day return policy on all our high-quality pieces. If you are not completely satisfied with your purchase, we are here to help you find the perfect alternative or process a refund.

Return Process

  • 1.
    Initiate Your Request

    Contact our dedicated customer service team via email or our online portal within 30 days of delivery to request a Return Merchandise Authorization.

  • 2.
    Prepare the Item

    Ensure your furniture is disassembled and placed back into its original packaging to prevent damage during transit and to remain eligible for a full refund.

  • 3.
    Schedule a Collection

    Once your request is approved, we will coordinate with our specialist furniture couriers to collect the item from your home at a time that suits you.

  • 4.
    Quality Check and Refund

    After the item arrives back at our warehouse and passes a quality inspection, we will process your refund to your original payment method within 5-7 business days.